We’re committed to getting your order to you as quickly and smoothly as possible. Below you'll find everything you need to know about how we ship.

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking info as soon as your order ships.

Please note: During peak seasons or promotions, processing may take a little longer — but we promise we’re working hard to get your order out.

🌍 Shipping Rates & Delivery Times

We ship worldwide! Shipping rates and estimated delivery times are calculated at checkout based on your location and chosen shipping method.

Estimated Delivery Times:

💲 Free Shipping

We offer free standard shipping on all orders over $100 (automatically applied at checkout).

📦 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your order directly from that email or by logging into your account.

⚠️ Shipping Delays & Issues

While we aim to deliver on time, delays can happen due to weather, customs, or carrier issues. If your order is significantly delayed or seems lost, reach out to us — we’ll make it right.

📬 Incorrect Addresses

Please double-check your shipping address! If a package is returned to us due to an incorrect or incomplete address, we’ll contact you for a corrected address — additional shipping fees may apply.

📦 Lost or Damaged Packages

If your order arrives damaged or never shows up, don’t panic — email us at zoomwoodshop@outlook.com and we’ll help sort it out quickly.

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💬 Questions?

We’re happy to help! For any shipping concerns or special delivery requests, contact us anytime at zoomwoodshop@outlook.com.